Reservations & Payment

A reservation is considered effective and binding only after confirmation in writing has been received.

  • Service/Package Deposit: From $500/person (subject to services booked). Services less than $500 are subject to full payment. Payment of deposit indicates acceptance of Terms & Conditions.
  • Brekke’s Fjord Retreat Deposit: $500 non-refundable deposit.
  • Airfare: Full payment is due at time of booking.
  • Final payment: 75 days prior to departure. Failure to receive final payment may result in automatic cancellation and loss of deposit.
  • Form of payment: Checks, Money Orders, VISA, MasterCard and American Express
  • Shipping / Handling fees: From $25/order per credit card
  • A la carte booking fees: From $25 per service per credit card
  • Late booking fee: If we are able to assist with your last minute booking, a late booking fee may apply (from $50) to requests received within 45 days prior to departure.
  • Independent Travel Fee: Independent travel itineraries require an initial $100 non-refundable planning fee. This fee will be applied to your final balance, provided total travel arrangements are greater than $1500 per person.

Please review and verify your booking invoice thoroughly and contact your travel agent or Brekke Tours immediately if your invoice appears to be incorrect or incomplete as it may not be possible to make changes later. Brekke Tours cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. In case of billing error, we reserve the right to re-invoice with correct pricing.

Conditions

Deposits received for a service/package offered by Brekke Tours indicates acceptance and acknowledgment of cancellations fees and other conditions outlined.

Independent Travel Itinerary: The independent itinerary outlined by Brekke Tours is based on requests presented by the client with suggestions by Brekke Tours. Should the client prefer modes of transportation, time schedules, and/or hotel properties other than those presented, it is the responsibility of the client to inquire and request such information from the Brekke Tours agent prior to itinerary confirmation. Price is quoted as a package and cannot be broken down at any time.

Cancellations

All cancellations must be received in writing.

The following per person cancellation fees will apply:

  • Booking / Shipping/Handling / Planning Fees: Non-refundable
  • Customized itinerary /Independent Package / Brekke’s Fjord Retreat / other:
  • More than 75 days prior to departure: $300/person; Brekke’s Fjord Retreat: $500
  • 75 - 45 days prior to departure: 50% of total tour price
  • 44 - 15 days prior to departure: 75% of total tour price
  • Less than 15 days prior to departure: Non-refundable

Air, cruise and/or other land supplier(s): Additional fees may also apply. Please inquire.

Changes

All requests for itinerary changes must be received in writing.

Upon confirmation of said itinerary, either verbal or written, up until 15 days prior to departure, each subsequent change will be subject to a minimum of $100 per person fee plus any additional charges levied by hotels or other suppliers, only if we can accept the change. Fourteen (14) days or less no changes can be made. NOTE!! If client chooses to make any changes to tour packages while in Scandinavia there will be NO REFUNDS for unused services.

Cancellation and/or change fees assessed by air, cruise and/or land supplier(s) may also apply.

Comments / Complaints

Complaints should first be made directly to the hotel, transport, tour director or activity company so that the complaint can be rectified on the spot. In the event of a complaint not being resolved immediately, any claims must be made in writing to Brekke Tours within 7 days after completion of tour.

Documents

Travel documents: It is essential that Brekke Tours be advised of your departure date at time of booking. Travel documents will be emailed approximately two to three weeks prior to departure. If you prefer to have documents mailed to you, please advise your travel consultant at the time of booking. A processing and shipping fee of $35 will be assessed in your final statement.

Passport: Each passenger must be in possession of a valid passport with a validity of at least six (6) months beyond the conclusion of his/her trip.

Visa: A visa is not required for Scandinavia or Western Europe, but is required for travel to Russia.

Hotels

Double accommodations based on two persons sharing twin-bedded rooms are only sold to persons traveling together. As Scandinavian hotels generally have small rooms, we advise against requesting triple rooms. Triple rooms are available on request only and no discount applies. A limited number of single rooms are available at the supplementary cost shown. Single rooms are generally inferior to double rooms in size and location. All rooms are assigned by the hotel management upon arrival. Please note that throughout Europe it is standard policy that hotel rooms are not available for check-in before 2:00pm. Requests for special room assignments should be submitted in writing with final payment, 75 days prior to departure. Special room requests cannot be guaranteed. Please be advised that not all hotels in Scandinavia are air-conditioned. Brekke Tours reserves the right to substitute hotels with others of equal or better quality.

Land Costs

The price is based on availability and on exchanges rates in effect at time of planning. Price is subject to increase in event of currency fluctuation unless the package has been paid in full.

Meals

Full breakfasts are generally included at hotels. Lunches and/or dinners are included only when specified on the itinerary. Beverages are not included.

Insurance

The client is urged to protect his/her investment with travel insurance. Please request insurance brochure if you have not already received one or visit our website – www.brekketours.com.

Schedule Changes

Brekke Tours cannot be held responsible for schedule changes with local transportation. Therefore, it is recommended that clients reconfirm times locally.

Service Inquiry and Unused Services

No refund for unused services once travel arrangements have commenced. If after returning, you wish to inquire about any travel arrangements provided, please ensure that all correspondence relating to those services is received by Brekke Tours within 7 days of the travel completion date.

Not Included

  • Personal expenses such as laundry, liquors, wines, mineral waters, phone, valet, etc.;
  • Meals not specifically listed as included;
  • Expenses due to flight delays, strikes, bad weather or other irregularities;
  • Travel insurance;
  • Excess baggage charges;
  • Individual services apart from the proposal;
  • Refunds for tour services not utilized;
  • Any expenses for a la carte meal items not included in preplanned menus;
  • Guide services, unless otherwise stated in itinerary;
  • Airport/hotel transfers, unless otherwise stated in itinerary;
  • Passport and/or visa fees.

Responsibility

Brekke Tours, its agents, employees, representatives, associated companies and travel agencies through which the tour was booked, are not responsible for any damages, accidents, losses, detention, annoyance, consequential damages of any kind; delays, and expenses due to same; strikes, force majeure, failure of any means of conveyance to arrive or depart as scheduled; disturbances, government actions, restrictions or regulations, discontinuance or change in transit or hotel services or schedules; and any other causes over which we have no control and which are not caused by any negligence, wrongful action or omission on the part of Brekke Tours, its agents, employees, representatives, associated companies and travel agencies.

Without limiting the above, you are hereby given notice, and you hereby understand and agree that all tickets and vouchers issued, and all arrangements for transport of conveyance, or for overnight accommodations (i.e. hotel, apartment, bed and breakfast, private homes) and any other arrangements provided herein, are made only on the expressed condition that we (Brekke Tours, etc.) shall not be liable for any injury, death, damage, loss, expense, accident, delay, problem or irregularity which may be occasioned whether by reason of any defect in any vehicle or aircraft or other means of conveyance, or through the acts, omissions or defaults of any company or person engaged in conveying the passengers herewith, or of any hotel proprietor or servant, or any other person, firm or entity, not under the direct supervision, control or employment of Brekke Tours, its agents, employees, representatives, associated companies and travel agencies. Brekke Tours reserves the right to accept or reject any person as a client, and to make changes in the itinerary, whenever in the sole discretion of Brekke Tours, it deems it necessary for the convenience or safety of the tour participants.